We respect your privacy and are committed to protecting the personal information you provide while using our services. This Privacy Policy is intended to inform you of the information processing practices of Guangzhou Veryok Technology Co., Ltd., including the types of information we collect, how we use and protect it, and how you may control the management and sharing of your information.
If you have any concerns about your privacy, would like to review, delete, or modify the information we hold about you, do not want us to continue using your information, or have any other related questions, please contact us by email. In your email, please clearly state your request and identity information, including your name, email address, or the account name you use to log in to our applications and services. We will respond to your email as soon as possible.
We collect your information primarily for the following purposes:
We may also use your information to communicate with you, such as responding to customer support requests, notifying you of in-game events through the application, and providing game status and promotional information. We will not retain your personal information longer than necessary. The specific retention period depends on the purpose for which the information was collected and how it is used.
We may periodically send you promotional or informational emails. You may choose to stop receiving such emails by following the unsubscribe instructions included in those emails. Please note that processing your unsubscribe request may take some time. Even if you choose not to receive promotional or other informational emails, we may still send you notices related to your account or the services you have applied for or are using.
If you would like to review, delete, or modify the information we hold about you, or if you do not want us to continue using your information, please contact us by email. In your email, please provide your name, email address, or the account name you use to log in to our applications and services. We will process your request as soon as possible.
Please note that certain records, such as records related to payments or customer service, may not be deleted due to legal or accounting requirements. Content posted in public forums through our services, if applicable, may also be impossible to delete.
If you have previously allowed us to access your geographic location or send you push notifications, you may disable location access or push notifications through your mobile device settings or through relevant options within certain applications. In some cases, you may also restrict or stop accepting certain types of cookies. However, please note that some services and application features may be limited as a result, because accepting cookies helps record and improve your gaming experience and other user experiences.
Our services are not intended for persons under the age of 18, and especially not for children under the age of 13. We do not knowingly collect information from persons under 18, especially from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete the relevant information as soon as possible.
We have taken reasonable commercial measures to protect the information we collect from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, please understand that no data protection measure can guarantee 100% security. You should take your own steps to protect your password, mobile devices, and computer, including setting a strong password and keeping it secure.
We are not responsible for any loss or abnormal account activity caused by lost, stolen, or disclosed passwords. Any request sent by email asking you to provide your password or sensitive account information should be treated as unauthorized and suspicious, and you should report it to us immediately through our contact information.
If you share your password or mobile device with others, that third party may gain access to your account and personal information, and you may be responsible for any actions taken through your account by that third party. If you believe someone else has obtained your password, please change it immediately. If you suspect unauthorized access has occurred, please contact us immediately. We may access your password for debugging, quality assurance, or other internal purposes.
This Privacy Policy is governed by the laws of the People's Republic of China and may be updated from time to time. Each time you use our website, applications, or services, the latest version of the Privacy Policy in effect at that time will apply. Therefore, we recommend that you review the effective date shown at the top of this policy before use so that you can stay informed of any updates. Unless otherwise stated, our current Privacy Policy applies to all information about you that we hold. Without user consent, we will not change the Privacy Policy applicable to previously collected information in a way that lowers the standards of protection for user information.
If you encounter any technical issues while using our services, or if you have any questions about our applications and services, please feel free to contact our technical support team at any time.
Technical Support Email: [email protected]
Copy Right 2023 @Guangzhou Veryok Technology Co., Ltd